CLE - ABA Lead Law (Pt1): Lead Yourself - Lead Your Clients

This 3-hour video CLE program is part 1 of the ABA Lead Law Leadership Training. Experienced faculty will examine what "leadership" is, and why it is so important for lawyers to be skilled in managing relationships, influencing subordinates, colleagues and leaders in the firm, as well as clients and others outside the firm. Faculty will share secrets regarding success through implementation of a targeted client service program, as well as, discuss such client service topics as budgeting or resources, alternative fees and client satisfaction, and the relationship of each on leadership of the clients being served. Lastly, experts will identify the real costs of conflict and discuss the steps to and attitude of, collaboration and resolution and the means by which lawyers can prevent and manage future conflicts by addressing present differences.
Philadelphia Bar Association 11th Floor Conference Center 1101 Market Street Philadelphia, PA 19107
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